Customer Service In The Social Media Era: Complain Publicly Or Get Nothing

https://www.forbes.com/sites/kalevleetaru/2018/09/04/customer-service-in-the-social-media-era-complain-publicly-or-get-nothing/
— Read on www.forbes.com/sites/kalevleetaru/2018/09/04/customer-service-in-the-social-media-era-complain-publicly-or-get-nothing/